5 Work-From-Home Jobs Hiring Right Now With Direct Applications

#1 Customer Success Associate

Company: Forma
Location: United States
Job Type: Full-time
Work Style: Remote

If you like helping people, solving problems, and being the friendly face of a company, this role could be a great fit.

Forma builds software that helps employees manage and customize their workplace benefits. As a Customer Success Associate, you would support customers, answer questions, guide them through features, and make sure they are getting value from the platform.

Think of it as part customer support, part relationship management.

What you’d be doing

• Checking in with customers regularly

• Helping them understand how to use the product

• Answering emails and questions

• Spotting when someone needs extra help

• Working with internal teams if an issue needs escalation

• Supporting renewals and identifying upgrade opportunities

What they like to see

• Around 2–3 years in customer-facing work

• Clear communication

• Organization and follow-through

• Comfort using structured processes

• A proactive, helpful mindset

You don’t need to know everything on day one — they provide systems and playbooks.

Why people would want this job

✨ Fully remote company
✨ Health, dental, vision
✨ 401(k)
✨ Flexible PTO
✨ Wellness programs
✨ Parental leave
✨ Fast-growing tech business
✨ Works with brands like Stripe & Zoom

This is a solid entry into the tech world without needing to be an engineer.

Apply directly on the company website HERE!

#2 Customer Support Representative (Escalations)

Company: Outschool
Location: U.S. & Canada
Job Type: Contract (35–40 hrs/week)
Work Style: Remote
Pay: $20–$25 per hour

If you’re good at solving problems, writing clear messages, and staying calm in tricky situations, this could be a fantastic remote opportunity.

Outschool runs live online classes for kids and has already served more than a million learners. In this role, you’ll help parents, students, and teachers by answering questions and fixing issues — mainly through chat and email.

What you’d be doing

• Helping customers use the platform

• Solving problems with empathy and good judgment

• Handling more complicated situations

• Escalating issues to internal teams when needed

• Following clear workflows and policies

• Working independently in a fast-moving environment

What they want

• Strong writing skills

• Ability to think critically

• Comfort making decisions

• Adaptability as products change

• A customer-first attitude

Bonus points if you’ve worked in education, startups, or tech support before.

Why people like roles like this

✨ Real hourly pay ($20–$25/hr)
✨ Flexible daytime scheduling
✨ Remote from anywhere in the U.S. or Canada
✨ Growing education-tech company
✨ Fast experience builder for future tech roles
✨ Exposure to operations, CX, and product

This is one of those jobs that can quietly open doors into bigger opportunities later.

Apply directly with the employer HERE!

#3 Product Support Representative

Company: Dropbox
Location: United States (remote – most states)
Job Type: Full-time
Pay Range: ~$54,000 – $81,000 per year depending on location

Want to break into tech without being a programmer?
This is one of the best door-opening roles you’ll see.

Dropbox is hiring people to help customers solve problems across its products — things like file syncing, backups, document sharing, and e-signatures.

You’ll communicate through chat, email, and sometimes phone, helping users fix issues and understand how to get the most from the platform.

What you’d be doing

• Troubleshooting customer problems

• Explaining technical things in simple ways

• Recommending solutions

• Reporting bugs to internal teams

• Tracking repeat issues

• Helping improve the product

What they want

• 0–2 years of support or customer experience

• Comfort with Windows or Mac

• Strong communication

• Curiosity & problem solving

• Ability to learn fast

You don’t need to be an engineer — they train you.

Why this job is 🔥

✨ Major global tech company
✨ Strong salary for entry/mid level
✨ Remote-first culture
✨ Stock options & bonus programs
✨ Resume booster
✨ Huge career mobility after

A LOT of people use support roles like this as a stepping stone into product, operations, or management.

Apply directly with Dropbox HERE!

#4 Customer Support Representative

Company: AssetWatch
Location: United States
Job Type: Full-time
Work Style: Remote

Want to work in tech but don’t want to code?
Here’s a fast-growing startup where you can build serious experience.

AssetWatch helps manufacturers prevent equipment failures using smart monitoring technology. In this role, you’ll help customers solve technical problems, coordinate fixes, and make sure issues are handled before they become disasters.

What you’d be doing

• Handling support tickets via software, phone, and email

• Diagnosing hardware or network issues

• Coordinating with internal teams

• Contacting customers quickly when problems arise

• Keeping communication clear and timely

• Helping improve products by sharing feedback

What they want

• ~2+ years of technical or customer support

• Experience with ticket systems

• Comfort using tools like Zoom or Slack

• Ability to stay organized with multiple cases

• Willingness to jump on calls when needed

Salesforce experience is a bonus.

Why this role stands out

✨ Remote-first company
✨ Stock/equity options
✨ 401(k) match
✨ Full benefits
✨ Unlimited PTO
✨ Startup growth potential
✨ High-impact industry

If you want to enter the industrial/AI/operations side of tech, this is a sleeper opportunity.

Apply directly with AssetWatch HERE!

#5 Customer Care Associate

Company: Ontra
Location: U.S. (specific eligible states)
Job Type: Full-time
Work Style: Remote
Pay Range: $48,800 – $68,300 per year

Want a remote job inside the AI + finance world without needing to code?

Ontra builds technology that helps major investment firms and law offices manage contracts and compliance. In this role, you’ll be the person customers rely on for answers, solutions, and guidance.

If you like helping people, learning complex systems, and solving puzzles, this is a strong career-builder.

What you’d be doing

• Answering support tickets

• Helping users understand the product

• Troubleshooting issues

• Jumping on Zoom when needed

• Working with other departments

• Helping customers get full value from the platform

What they want

• At least 1 year in support or tech/customer service

• Strong writing & communication

• Comfort working independently

• Analytical thinking

• Empathy with customers

Why this job is interesting

✨ AI-powered company
✨ Works with top private equity & legal firms
✨ High professional exposure
✨ Strong salary range
✨ Remote-first culture
✨ Career growth opportunities
✨ Twice-yearly company meetups
✨ Professional development budgets

This is the type of role that can move you deeper into fintech, legal tech, or operations later.

Apply directly with Ontra HERE!