#1 Client Experience Specialist (SaaS)

Company: Machinio
Location: United States (Remote – EST/CST only)
Job Type: Full-time
Pay: $55,000 – $60,000 per year + commissions

Want a real role inside a growing SaaS company without writing code?

This is a strong entry into tech where you work directly with customers, teach them the platform, and become the go-to person for solving problems.

Machinio builds software that powers websites and CRM systems for machinery, marine, and service businesses. Their product is expanding fast, and they’re hiring people who can take care of existing clients.

Think: part support, part account management, part product guide.

What you’d be doing

✔ Acting as the main contact for assigned customers
✔ Managing inbox + phone support
✔ Troubleshooting issues
✔ Escalating technical problems
✔ Running video or phone training
✔ Helping clients use more features
✔ Following up on payments
✔ Collecting feedback & testimonials
✔ Working with leadership weekly on improvements

What they want

✔ Strong communication
✔ Comfortable leading calls or meetings
✔ Patient & solution-oriented
✔ Detail obsessed
✔ Good grammar & presentation
✔ Learns systems fast
✔ Organized with deadlines
✔ Team player mindset

⚠️ Important: they expect you to be actively working and available during hours. Not a chill / disappear job.

Why this role is 🔥

✨ Solid $55–60K base
✨ Commission potential
✨ Real SaaS experience
✨ Remote equipment provided
✨ Benefits package
✨ Work with exec leadership
✨ Early team = growth opportunities
✨ Massive resume builder

Support → Customer Success → Account Management → Operations → Product

That pipeline is real.

If you want to break into tech, this is the type of job people use as a launchpad.

Apply directly with the employer HERE!

#2 Customer Support Specialist

Company: Wheel
Location: United States (Remote)
Job Type: Full-time
Shift: 12pm–9pm CST, Friday–Tuesday
Pay: $22–$25 per hour

Want a remote job inside the future of healthcare technology?

Wheel helps major companies deliver virtual medical care using software, automation, and nationwide clinician networks. In this role, you’ll support patients, pharmacies, and internal teams to make sure care happens smoothly.

This is real responsibility, real operations, and real exposure to health-tech.

What you’d be doing

✔ Handling second-level support tickets in Zendesk
✔ Answering calls from clients, patients, and pharmacies
✔ Troubleshooting more complex problems
✔ De-escalating tough situations
✔ Sending issues to engineering when needed
✔ Working across departments
✔ Submitting JIRA requests
✔ Keeping response times within SLA targets

You are the bridge between the platform and real people receiving care.

What they want

✔ 2–5 years in customer support
✔ Must know Zendesk
✔ Strong empathy & patience
✔ Clear written and verbal communication
✔ Comfortable managing escalations
✔ Healthcare experience = bonus

This is a fast-paced, high-volume environment.

Why this role is 🔥

✨ $22–$25/hour
✨ Full remote
✨ Health-tech industry exposure
✨ Stock options
✨ 401(k) match
✨ Medical, dental, vision
✨ Parental leave
✨ Flexible PTO
✨ Work with clinicians + engineering
✨ Strong pathway into operations or product

Support in healthcare SaaS can lead to:
Customer Success → Ops → Implementation → Product → Leadership.

If you want tech experience that actually matters in the real world, this is a powerful place to build it.

Apply directly with the employer before March 30 HERE!

#3 Customer Support Representative

Company: Clair
Location: United States (Remote)
Job Type: Full-time
Pay: $21.54 per hour + equity & benefits

Want a remote job inside fintech where you actually learn how money systems work?

Clair is building a digital banking platform that lets workers access their pay right after they clock out — instead of waiting two weeks.

They partner directly with payroll and workforce apps, meaning you’d be supporting real people with real financial questions every day.

If you want exposure to fintech, banking, and startup operations, this is a strong place to start.

What you’d be doing

✔ Answering questions by phone, text, and email
✔ Guiding users from sign-up through daily use
✔ Becoming an expert in wage advances & repayments
✔ Explaining financial details clearly
✔ Working with product & tech teams
✔ Helping improve the overall user experience

Think: front-line support + fintech crash course.

What they want

✔ 2+ years in customer support
✔ Zendesk experience
✔ Excellent communication
✔ Comfortable explaining numbers & calculations
✔ Interest in helping hourly workers
✔ Excited about startups
✔ Team-player energy

If you like solving puzzles and making complicated money topics easier, you’ll fit.

Why this job is 🔥

✨ Fintech industry exposure
✨ Remote
✨ Equity opportunity
✨ Medical, dental, vision
✨ 401(k), HSA, FSA
✨ Paid parental leave
✨ Work-from-home setup allowance
✨ Daily access to your own earnings
✨ Massive startup learning environment

Support → Risk → Operations → Product → Compliance → Growth.

Real pathways.

This is one of those roles where you can quietly build serious financial-tech knowledge without being a programmer.

Apply directly with Clair HERE!

#4 Member Support Representative

Company: Foodsmart
Location: United States (Remote)
Job Type: Full-time
Pay: $22.60/hour (~$47K/year) + up to $8K bonus

Want a remote job where you help real families access food, benefits, and nutrition support?

Foodsmart is one of the biggest names in telenutrition, helping more than 2 million members improve eating habits through digital tools, grocery support, and registered dietitians.

They work with Medicaid, Medicare, employers, and national insurers — and they’re hiring people to guide members through the system.

This is healthcare + tech + operations experience all in one.

What you’d be doing

✔ Taking live inbound calls from members
✔ Helping people understand eligibility & benefits
✔ Scheduling and managing appointments
✔ Matching members with dietitians
✔ Assisting with platform access
✔ Troubleshooting basic tech issues
✔ Coordinating food delivery & grocery questions
✔ Documenting interactions
✔ Protecting sensitive information (HIPAA)

You are the human connection between the platform and people trying to live healthier lives.

What they want

✔ Experience in support or call-based roles
✔ Strong communication
✔ Comfortable multitasking
✔ Able to stay organized under pressure
✔ Critical thinker
✔ Comfortable handling private health info
✔ Reliable, quiet home workspace
✔ Flexible schedule (8am–8pm PST, weekends included)

Healthcare or HIPAA knowledge = big plus.

Why this role is 🔥

✨ $22.60/hour
✨ Bonus potential up to $8K
✨ Remote-first company
✨ Medical, dental, vision
✨ Generous time off
✨ Wellness reimbursement
✨ Free registered dietitian sessions
✨ Major exposure to healthcare systems
✨ Work for a company backed by huge investors

Support → Care Ops → Program Management → Healthcare Tech.

Very real growth path.

If you want experience in digital health and working with insurance ecosystems, this is a powerful place to build it.

Apply directly with Foodsmart HERE!

#5 Customer Service Operations Representative

Company: Curri
Location: United States (Remote)
Job Type: Full-time
Pay: $21 per hour + equity & benefits

Want to work inside a fast-growing tech startup that’s reinventing how construction materials get delivered?

Curri runs a nationwide logistics platform moving supplies with cars, trucks, and flatbeds. Think Uber-style coordination but for job sites and industrial orders.

In this role, you are the person making sure deliveries happen correctly, on time, and without chaos.

Operations brain + customer support energy.

What you’d be doing

✔ Managing deliveries from booking to drop-off
✔ Supporting customers and drivers via chat & phone
✔ Coordinating with pickup and drop-off contacts
✔ Solving last-minute problems
✔ Identifying logistics pain points
✔ Sharing feedback to improve the system

You are in the engine room of a real-time logistics machine.

What they want

✔ Positive, energetic personality
✔ Strong problem solving
✔ Excellent communication
✔ Customer-first mindset
✔ Comfortable using Google Docs & Sheets
✔ Willing to learn fast in a startup environment

They want people who think, adapt, and move quickly.

Why this role is 🔥

✨ Remote startup
✨ Equity compensation
✨ Health, dental, vision
✨ 401(k)
✨ Massive operations exposure
✨ YC-backed company
✨ Work in logistics + tech + AI
✨ Real responsibility from day one

Support → Dispatch → Ops → Strategy → Leadership.

Startups promote from inside.

If you want a behind-the-scenes view of how national delivery networks run, this is a powerful entry point.

Apply directly with Curri HERE!